Questions that you need to ask your Plumber Ahead of Time

By Thornton Plumbing and Heating

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Blog Highlights:

  • Homeowners should ask specific questions before hiring a plumber to take on their property’s needs.
  • Never hire a company that does not have a physical address
  • Experienced companies will always be able to provide you with references and feedback

If you have a leak somewhere in your house that you need to have fixed right away, you might have to settle for anyone who can do the job ASAP. But when planning for a renovation, you might want to take advantage of your situation and start interviewing plumbers ahead of time before you hire one.

Here are the questions that you need to ask each candidate:

Where is your company located?

You should avoid contractors who have no physical address, and only have a P.O. box. You should also avoid plumbers who go door to door asking if you have work for them. This is especially true if the plumber tries to pressure you in any way.

Can you provide client feedback and references?

An experienced company will always be able to provide you with both. This is why you should ask for the names and contact numbers of their previous clients.

What are your payment schedules?

It is typical for companies who are tasked to do a planned remodeling to ask for 10-15% of the total cost up front. Some companies will then ask for 50% of the agreed amount when the project is nearing completion, and the rest of the payment upon completion. This is mainly because they have to pay for expensive materials and because they will have to pay for their employees’ wages.  Just be sure to ask about it first, or inquire at your state’s professional contracting or licensing board so you will know what the norm is. You should also know if your state will limit what can be paid up front.

Is the company licensed, bonded, and insured?

Almost every state in the country will require all plumbers to be licensed through a professional licensing agency. Although the requirements will vary upon the need for licensing bonds, you should only hire a company that has an insurance that can cover accidents that might happen while they are working on your property.

Can I have a written estimate?

You should get at least three written estimates from three different service providers. Having documentation is necessary especially when things go wrong unexpectedly.

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